Don’t worry, help is here! Travis is still diligently learning the ways of our world, but sometimes needs a little help from you and us. Get support for all your issues on this page.
First things first
Tips and tricks
Read through our online guide to get your started lightning fast and start breaking down language barriers:
Frequently asked questions (FAQ)
By press, we mean pushing the arrow until you feel a physical click. By tap, we mean a gentle push like you would on a touchscreen without physically pressing down on the device.
Travis has 80 online languages and 20 offline languages.
80 Online languages:
- Chinese (Mandarin)
- Chinese (Taiwanese)
- Chinese (Cantonese)
- English (UK)
- English (USA)
- English (Australia)
- French (Canada)
- Haitian Creole
- Portuguese (Portugal)
- Portuguese (Brazil)
- Scots Gaelic
- Spanish (Spain)
- Spanish (USA)
- Spanish (Mexico)
20 Offline languages:
- Chinese (Mandarin)
Please note that not all offline languages are implemented. We are working to add the remaining ones within the coming 1-3 months.
then go to “Language Settings” which is 语言设定 in Chinese. From there, change the language to English, which is 英语 in Chinese.
Online languages are automatically available whenever your Travis device is connected to the internet via Wifi, Hotspot or mobile data. A video illustrating how to connect to Wifi can be found here.
Travis can also connect to the internet using a Nano-SIM card with available mobile data. A video illustrating how to install the SIM card can be found here.
The SIM card is not necessary, it’s an alternative way to access online languages when a Wifi connection isn’t available.
Thanks to the generous support gathered on Indiegogo, 200 devices have been donated to the Open Learning Exchange (OLE) which focuses on education for children in disadvantageous parts of the world and refugees, as well as devices to Movement On The Ground, an organisation dedicated to assisting refugees in Lesbos, Greece. Donations from our Tailwind campaign in the Netherlands will also go to Movement On The Ground. For more information about our social projects, visit the Travis Foundation.
We are passionate about language preservation as we believe it has a role in also preserving culture. Language Preservation is one of the key projects undertaken by the Travis Foundation. Our first goal of this program will be to digitise Tigrinya a language spoken in Eritrea and Northern Ethiopia.
Couldn’t find the answer you were looking for? Have more unanswered questions? Make sure to check out the FAQ, we update it frequently with new answers.
If your query wasn’t answered in the above questions, please let us know how we can help you.