General FAQ

General

General questions you may have about Travis’ products and services.

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We are here to answer your questions, read your suggestions and explore future collaborations. Send us a message using this form and we will reply to you as soon as possible!

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Please contact us to claim your warranty.

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Travis Translators are covered by a 1 year limited warranty that covers manufacturing defects.

Damage caused deliberately or with gross negligence, in case of normal wear, improper care or handling, tear, loss and theft are excluded.

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To report a bug, please fill out our contact form.

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Travis Foundation is our sister organization that digitizes lesser-resourced languages. Travis Foundation is currently focusing on Tigrinya, the major language of Eritrea, since the language isn’t digitized yet. This causes a problem for the 4,000-5,000* Eritreans who flee their home every month and need to make themselves understood in their new country of residence.