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ABOUT TRAVIS TOUCH


How do I connect Travis Touch to the internet?

You can connect your Travis® to a WiFi-network or turn your mobile phone into a mobile hotspot and use data from that. You can also insert a nano SIM card (with a data plan) in your Travis, which you can then turn into a mobile hotspot itself too.

 

Does Travis Touch work offline?

Travis Touch provides limited offline translation in a few languages - English, Spanish, German, French, Italian, Portuguese, Hindi. Please note that translation accuracy will be lower than when using Travis' online translation feature. We always recommend using a fast internet connection to ensure the best translation. We continuously work to add offline translations via updates.

 

Which languages are supported by Travis Touch?

When connected to the internet Travis Touch translates the following 105 languages:

Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cantonese, Catalan, Cebuano, Chichewa, Chinese Traditional, Chinese Simplified, Corsican, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Filipino, Finnish, French, Frisian, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hmong, Hungarian, Icelandic, Igbo, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kurdish, Kyrgyz, Lao, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Maori, Marathi, Malayalam, Maltese, Mongolian, Nepali, Norwegian, Pashto, Persian, Polish, Punjabi, Portuguese, Romanian, Russian, Samoan, Scots Gaelic, Serbian, Sesotho, Shona, Sindhi, Sinhala, Slovak, Somali, Slovenian, Spanish, Sundanese, Swahili, Swedish, Tajik, Tamil, Telugu, Thai*, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, Zulu.

A small number of languages are not supported in China. 

Download a detailed PDF of all languages and voice in/out modes here.

 

What’s included in the box?

A Travis Touch & a micro USB charging cable.


Does Travis come with a SIM card?

No. We suggest that you buy a local SIM card with data on it. That way, you can also use your Travis Touch as a mobile hotspot providing connectivity to up to 11 mobile devices. 

ORDERS AND SHIPPING

Which countries do you ship to?

We ship to nearly all countries, excluding South America, Russia, Japan & South Sudan.

Will I have to pay import duties?

Depending on your country, you might have to pay import, customs & other duties. You are responsible for paying all related fees.

How long will my Travis Touch take to arrive?

Shipping takes approximately 1 week. You will receive an order confirmation and tracking number as soon as your Travis Touch has been shipped. 

What is your refund policy?

We issue refunds only if you can provide us with a short video showing a malfunctioning device and we can’t fix the issue with our support.

STILL HAVE QUESTIONS? 

Please contact us by email: [email protected]

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Is shipping free?

Yes! Shipping is free to most of our shipping destinations, including Europe, North America and Asia. Restrictions apply.


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